Privacy Policy
Effective date: September 4, 2026
Bullfrog Plumbing LLC (“Bullfrog Plumbing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bullfrogplumbers.com, contact us, or submit a service request.
Information We Collect
Information you provide
We may collect information that you voluntarily provide when you:
Submit our Jobber service-request form;
Call, email, or text us;
Request an estimate or plumbing service; or
Otherwise communicate with us.
This information may include:
Your name;
Email address;
Telephone number;
Service address;
Details about the plumbing issue or requested service;
Preferred appointment dates or availability;
Photos, files, or other information you choose to submit; and
The contents of your calls, emails, text messages, or other communications.
When you call us, we may receive your telephone number through caller identification. When you email us, we receive your email address and the contents of your message.
Please do not submit sensitive personal information that is unnecessary for us to respond to your request.
Information collected automatically
When you visit our website, Squarespace and other service providers may automatically collect information such as:
Your IP address;
Browser, network, and device information;
Pages you visited before arriving at our website;
Pages viewed on our website;
Clicks, internal links, scrolling, and other interactions;
Referring websites or search terms; and
Visit dates, times, and approximate geographic information.
How We Use Information
We may use collected information to:
Respond to inquiries and service requests;
Evaluate plumbing problems and prepare estimates;
Schedule, provide, and follow up on services;
Communicate about appointments, service updates, estimates, invoices, or customer support;
Maintain customer and business records;
Operate, secure, troubleshoot, and improve our website;
Understand how visitors find and use our website;
Prevent fraud, misuse, or security incidents; and
Comply with applicable legal, licensing, accounting, and regulatory requirements.
We do not use information collected through this website for unrelated purposes without providing appropriate notice.
Jobber Service-Request Form
Our website contains a service-request form provided by Octopusapp Inc., doing business as Jobber. When you submit this form, the information you enter is transmitted to and processed by Jobber so that we can receive and manage your request.
Jobber may collect technical information associated with your use of the form, such as your IP address, browser, device, and form interactions. Jobber processes information according to its own Privacy Policy and its agreement with Bullfrog Plumbing.
Squarespace Hosting and Analytics
This website is hosted by Squarespace. Squarespace may collect information about your browser, network, device, IP address, referring pages, and use of this website to operate, protect, and improve its platform and services.
We use Squarespace Analytics to understand information such as website visits, page views, traffic sources, and how visitors interact with the website. This information helps us evaluate and improve the website.
For more information, review the Squarespace Privacy Policy.
Cookies and Similar Technologies
Squarespace uses cookies and similar technologies to operate this website and collect analytics information.
These may include:
Necessary cookies, which help the website function properly and securely; and
Analytics and performance cookies, which help measure visits, traffic sources, and website usage.
You can control cookies through your browser settings. Blocking some cookies may affect how the website functions.
Squarespace maintains additional information about the cookies it uses. The embedded Jobber form may also use cookies or similar technologies subject to Jobber’s privacy practices.
How We Disclose Information
We may disclose information:
To Squarespace, Jobber, telephone, email, hosting, and other service providers that help us operate our website and plumbing business;
To professional advisers such as accountants, insurers, attorneys, or consultants when reasonably necessary;
When required by law, court order, subpoena, licensing authority, or another lawful governmental request;
To protect the rights, safety, property, or security of Bullfrog Plumbing, our customers, or others; or
In connection with a merger, sale, financing, reorganization, or transfer of all or part of our business.
Service providers may only use information as permitted by their agreements with us and their applicable privacy policies.
Bullfrog Plumbing does not sell personal information. We do not share personal information for cross-context behavioral advertising.
Telephone and Text Communications
If you provide a telephone number or communicate with us by text, we may use your number to respond to your inquiry and send service-related communications, such as scheduling messages, appointment reminders, estimates, invoices, or job updates.
Message frequency may vary. You may ask us to stop text messages at any time or reply STOP to an automated message. Reply HELP or contact us for assistance.
Mobile information, text-message opt-in information, and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may disclose this information to service providers only as necessary to deliver messages and provide requested services.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and satisfy legal, tax, insurance, licensing, and accounting requirements.
Retention periods may vary depending on the nature of the information and why it was collected.
Information Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us to:
Ask what personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of information, subject to legal and operational exceptions; or
Ask questions about our privacy practices.
We may need to verify your identity before completing a request. We may retain information when required by law or when reasonably necessary to complete services, maintain business records, resolve disputes, or protect legal rights.
California residents may have additional privacy rights under applicable California law. We will not discriminate against you for making a privacy request.
Do Not Track and Third-Party Tracking
Some browsers offer a “Do Not Track” setting. Because there is not currently a uniform industry standard for responding to these signals, this website does not currently respond to browser Do Not Track signals.
Squarespace, Jobber, and other providers may collect information through their services over time and across different websites according to their own privacy policies. You can manage cookies through your browser.
Children’s Privacy
This website is intended for adults seeking plumbing services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.
Changes to This Policy
We may update this Privacy Policy when our website, services, vendors, or legal obligations change. We will post the revised policy on this page and update the effective date above.
Contact Us
For questions, concerns, or privacy requests, contact:
Bullfrog Plumbing LLC
CSLB License #1159936
California, United States
Website: bullfrogplumbers.com
Email: info@bullfrogplumbers.com
Phone: (510) 600-5088